Why would I want to sign up for 1stCallHEALTH?
1stCallHEALTH is a personalized concierge subscription service that provides access to your own full practice authority Nurse Practitioner who is your trusted health partner.
Why a Nurse Practitioner?
Nurses are the most trusted professionals in the country. A full practice authority Nurse Practitioner provides a full range of primary care services to meet your needs.
What can a Nurse Practitioner do for me?
A wide range of primary care services:
- Order and interpret diagnostic tests such as lab work and x-rays.
- Diagnose and treat acute and chronic conditions such as diabetes, high blood pressure, infections and injuries.
- Prescribe medications and other treatments.
- Manage your overall care.
- Coordinate your care with other specialties.
- Educate on disease prevention and positive health and lifestyle choices.
What if I already have another doctor?
1stCallHEALTH is here for whatever you need, including having a trusted partner to answer questions, coordinate your care, and take the hassle out of making an appointment. Even if you already have another doctor, we add an extra layer of peace of mind and convenience.
What if I don’t have a doctor?
1stCallHEALTH provides a wide range of primary care services that can meet most of your health care needs. We would be honored to be your primary care choice.
Do you have an office?
Yes, we are located at 1331 H ST NW STE #200, Washington, DC 20005
How do I know if this is the right service for me?
Health care is very personal. We will work hard to meet your needs. If you are interested in trying us, you can pay for one month and see if it fits. If it does, we would be honored to serve you.
Do I have to have a special computer or camera to use 1stCallHEALTH?
You will need a computer or phone that has a camera built into it. Think of how you would use something like Facetime or Zoom.
What does “Concierge” mean?
We are dedicated directly to you and your care. We do not take insurance and there is not a corporation between you and your Nurse Practitioner.
Can I use your services in all 50 States?
At this time, 1stCallHEALTH is only available in Maryland, Virginia and the District of Columbia. We can only offer services in States where nurse practitioners have “full practice authority”. That means that a nurse practitioner can provide the same primary care services of a general practice physician. There are currently 23 states that offer independent nurse practitioner primary care. The good news is that more and more States are realizing the value of nurse practitioners and moving to expand patient access to their care.
What States are you in right now?
Currently, we are only in the District of Columbia, Virginia and Maryland. We look forward to expanding to other States soon.
What do I do if I have an emergency?
You need to call 911 or go to an emergency room or urgent care. However, message your 1stCallHEALTH Nurse Practitioner when you can and let them know your situation. They will follow up with you to find out how they can support you.
Does 1stCallHEALTH take insurance?
No. We are in a direct relationship with our patients.
Why don’t you take insurance?
We work for you, not an insurance company. Insurance companies require a lot of time and paperwork to get paid for services. If we took insurance, we would have to charge you more for your care in order to hire the people in the middle to work with the insurance companies.
Is it private?
We have a secure network partner, are HIPAA compliant, and all of your records belong to you.
Can anyone use your service?
We do not take patients less than 3 years of age.